Privacy policy

Last updated: November 27, 2025

KadoZone (“we”, “us”, “our”) operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). KadoZone is a business operating in The Netherlands, powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or when you otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to personal information.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified information. Depending on your interactions, location, and applicable law, we may collect the following:

Contact details: name, address, billing address, shipping address, phone number, email address.
Financial information: credit/debit card numbers, payment information, transaction details, payment confirmation.
Account information: username, password, security questions, preferences, and settings.
Transaction information: items you view, cart activity, wishlist, purchases, returns, exchanges, cancellations, and order history.
Communications: information included in any communication sent to us.
Device information: device details, browser type, IP address, network information, unique identifiers.
Usage information: interactions with the Services, pages visited, navigation behavior.

Personal Information Sources

We may collect personal information from:

Direct interaction: when you create an account, place an order, contact us, or use the Services.
Automatic collection: cookies, pixels, and similar technologies when you browse the website.
Service providers: when they collect or process information on our behalf.
Partners or third parties: such as marketing or analytics providers.

How We Use Your Personal Information

We may use personal information for:

Providing, tailoring, and improving the Services: processing orders, payments, shipping, returns, account management, notifications, personalized shopping, product recommendations.
Marketing and advertising: sending promotional emails, SMS, postal mail, and showing advertisements based on past activity.
Security and fraud prevention: authenticating users, detecting and investigating fraud or illegal activity, and maintaining a secure environment.
Communication: responding to inquiries, offering customer support, and maintaining our customer relationship.
Legal compliance: responding to legal requests, complying with obligations, enforcing policies, and participating in legal processes.

How We Disclose Personal Information

We may disclose information to:

Shopify, vendors, and service providers: IT management, payment processors, analytics, customer support, cloud storage, fulfillment, shipping.
Business and marketing partners: for marketing, advertising, and personalized recommendations.
Parties you authorize: such as shipping providers or social media integrations.
Our affiliates or corporate group.
In business transactions: mergers, acquisitions, reorganizations, bankruptcy, or legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes your information to operate and improve the platform. Information you submit may be transferred to Shopify or third parties, possibly located outside your country.

Shopify may also process your data to provide enhanced features based on your interactions with other merchants. In such cases, Shopify is responsible for responding to rights requests related to this processing.

Learn more at the Shopify Consumer Privacy Policy and Shopify’s Privacy Portal.

Third-Party Websites and Links

Links to third-party websites may appear within the Services. These sites are not controlled by us. Review their privacy and security policies before interacting with them.

Public or semi-public platforms (e.g., social media) may display information you choose to share.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. Parents or guardians may contact us to request deletion of such information.

We do not knowingly “sell” or “share” personal information of individuals under 16 years old.

Security and Retention of Your Information

We implement security measures but cannot guarantee perfect protection. Information transmitted over the internet may be insecure.

Retention depends on operational, legal, and contractual requirements, such as account maintenance, service delivery, dispute resolution, and compliance.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Right to access / know your information

  • Right to delete personal information

  • Right to correct inaccuracies

  • Right to portability of data

  • Right to manage communication preferences

If you reside in the UK or EEA, additional rights may apply:

  • Right to object to processing

  • Right to restrict processing

  • Right to withdraw consent

You may exercise your rights by contacting us via the details below. We may need to verify your identity. Authorized agents may act on your behalf with verification.

Shopify-specific rights may be exercised via: https://privacy.shopify.com/en

We will not discriminate against you for exercising your rights.

Complaints

If you have concerns or complaints, contact us using the details below. Depending on your location, you may have the right to escalate your complaint to your local data protection authority.

EEA supervisory authorities can be found online at the official EU list.

International Transfers

Your personal information may be transferred, stored, and processed outside your home country.

For transfers from the EEA or UK, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or UK equivalents.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised Policy will be posted with an updated “Last updated” date.

Contact

For privacy questions or to exercise your rights:

Trade name: KadoZone
Email: info@kadozone.nl
Phone: +31610234764
Return address: Chrysantstraat 3, 5342 BX Oss, The Netherlands
KVK:  99038420
BTW: NL005368126B20

We are the data controller for purposes of applicable data protection laws.